Reborn Goods Returns and Refunds Policy

All purchases from Reborn Goods happen through eBay, so eBay handles all refunds and returns. Therefore, you should follow their process for any issues.

Key Points

  • We refund your payment through your original eBay method.
  • You must request and arrange returns via eBay.
  • Because most items are second-hand or refurbished, they may show signs of previous use, as we describe in each listing.
  • If you receive a faulty, damaged, or misdescribed item, eBay covers both return postage and your refund under their buyer protection.
  • If you change your mind, you must pay return shipping.
  • Additionally, eBay provides updates and handles all communication regarding your return or refund.

How to Request a Return

  1. Go to the eBay listing you purchased from.
  2. Click “Return this item” in your order history.
  3. Follow eBay’s instructions to arrange your return and refund.

For any questions about your purchase, returns, or refunds, contact us via eBay messaging, and we will respond promptly.

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